What happens in a skin consultation, and why we never rush
What happens in a private skin consultation with our registered nurse, what to bring, the questions to ask, and why nothing is decided on the day.
Booking a consultation about your skin or face can feel like a big step. You might worry about being judged, being sold something, or not knowing the right words for what bothers you. Many of our clients tell us they put it off for years.
This guide explains exactly what happens in an advanced skin consultation at Velour, what to bring, and why we never make a decision on the day.
What an advanced skin consultation is
It is a private consultation with our registered nurse about a skin or facial concern. It might be skin that looks tired or dull, skin that feels less firm, lines that bother you, or work done elsewhere that you would like reviewed.
The consultation is about understanding you and your skin. Options, risks and costs are discussed in person, and nothing is decided on the day. You are welcome to go home, think, talk to your family and come back only if and when you are ready.
Why we take this approach
There are three reasons.
It is safer. A good decision about your face needs a full picture of your health, your history and your expectations. That cannot happen in a rushed appointment.
It is honest. Some concerns are better helped by a skincare change, a facial, sun protection or a visit to your GP. Sometimes the right answer is to do nothing.
It is the right way to do things. In Australia, there are strict rules about how certain cosmetic options are advertised and decided. Talking things through properly, then giving you time, protects you and respects those rules.
Before you come
To get the most from your consultation, it helps to think about a few things beforehand.
- What bothers you most? Try to name one or two things. It is fine if you are not sure of the right words. Pointing in a mirror works.
- What do you like about your face? What you want to keep matters as much as what you want to change.
- Your health. Make a list of any medicines, supplements and allergies, and any medical conditions.
- Previous work. If you have had cosmetic treatments before, bring any records you have, including dates and where they were done.
- Photos. Some people bring an older photo of themselves, which can help show how their face has changed over time.
What happens during the consultation
A quiet start
You will be seen in a private room by a woman. There is time to settle in and ask any questions about the studio or the process.
Your health and history
Our nurse will ask about:
- your general health, medications and allergies
- any previous cosmetic work, when it was done and how you felt about it
- your skin routine and sun habits
- pregnancy, breastfeeding or plans to conceive
This is confidential and recorded securely.
A close look at your skin
She will look closely at your skin and facial structure, often in different lights and from different angles. This helps her understand how your skin, your structure and the passing of time each play a part.
What you would like
You talk about what you would like to change and what you would like to keep. A good consultation listens more than it talks.
An honest conversation
Our nurse will explain what she sees, what is realistic, and the general options. She will talk about risks, recovery and costs in person, and answer your questions plainly. If she thinks you should see your GP or a specialist first, she will tell you.
Nothing decided on the day
You leave with information, not a booking you feel pressured into. If you would like to go ahead later, you can contact us when you are ready.
Questions to ask
You are always welcome to ask:
- What do you think is causing what I see?
- What are all my options, including doing nothing?
- What are the risks, and how common are they?
- What would recovery look like for me?
- What would it cost, all up?
- Who would be involved in my care?
- What happens if I am unhappy afterwards?
Write your questions down and bring them. No question is silly.
Where to start if this is your first time
If you have never had a consultation before, our suggested starting point is a consultation about skin hydration and quality. It looks at your skin barrier, routine and environment, and it is a gentle way to understand your skin before thinking about anything else.
Privacy and modesty
We understand that many of our clients prefer discretion. Consultations are held in a private room with the door closed, by a woman. You are welcome to bring your mother, sister or a friend. Our booking form never asks for health details. Those are discussed only in person.
When to see your GP
Some concerns can have a medical cause. Please see your GP first if you notice sudden changes in your face or skin, unexplained weight change, or any spot or mole that is new or changing.
Book a private consultation
If something about your skin has been on your mind, a calm conversation is a good place to begin. Read more about skin consultations, or request a consultation. Options, risks and costs are discussed in person, and nothing is decided on the day.
